Privacy Policy

At VetGuardRx, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By accessing or using vetguardrx.com, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • a) Personal Information
    • Name, email address, phone number, and shipping/billing address
    • Pet details (e.g., name, breed, age) for prescriptions
    • Payment information (processed securely via third-party providers)
  • b) Non-Personal Information
    • Browser type, device type, IP address
    • Pages visited, time spent on site, referral sources
    • Cookies and similar tracking technologies
2. How We Use Your Information

We use your data to:

  • Process orders and deliver medications
  • Verify prescriptions and communicate with your veterinarian
  • Respond to your questions or concerns
  • Improve website performance and user experience
  • Send promotional offers, updates, or health tips (you can opt out anytime)
3. How We Protect Your Information

We take your privacy seriously and use industry-standard safeguards to protect your data:

  • SSL encryption for all transactions
  • Secure third-party payment processing (we do not store credit card details)
  • Restricted internal access to personal information
  • Regular security reviews and updates
4. Sharing of Information

We do not sell or rent your personal information. We may share it only when:

  • Required to fulfill an order (e.g., with delivery services)
  • Necessary to verify prescriptions with your vet
  • Legally required (e.g., court orders or investigations)
  • You have given us explicit permission
5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in
  • Remember your preferences
  • Analyze traffic to improve our services

You can adjust cookie settings in your browser preferences.

6. Third-Party Services

Our site may contain links to third-party websites or services (e.g., Stripe, PayPal). We are not responsible for the privacy practices of those sites. Please review their policies directly.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or update your personal data
  • Request deletion of your information
  • Opt out of marketing communications
  • Lodge a complaint with a privacy authority

To exercise your rights, contact us at: info@vetguardrx.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For any questions or concerns about your privacy or this policy, contact us: