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Fast, Reliable Delivery for Every Pet

We know your pet's health can't wait. That's why we're committed to getting your order to you as quickly and safely as possible, with reliable shipping across North America and Europe.

Shipping Rates

We keep our shipping simple and transparent.

United States &  Canada
Flat Rate Shipping: $15.62 USD

Europe
Flat Rate Shipping: $13.62 USD

There are no minimum purchase requirements and no free shipping thresholds—just one flat rate based on your destination.

Order Processing

Most orders are processed within 1–2 business days after payment is received and any required prescription has been approved.

Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times

After your order has been shipped, estimated delivery times are:

United States: 10–14 business days
Canada: 14–21 business days
Europe: 8–12 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or peak holiday periods.

Order Tracking

As soon as your order ships, we'll send you a shipping confirmation email with your tracking number so you can follow your package every step of the way.

Shipping Destinations

VetguardRx currently ships to:

  • United States
  • Canada
  • Europe

We're continually expanding and look forward to serving more pet parents in the future.

Delivery Issues

If your package is delayed, arrives damaged, or you experience any delivery issues, our customer support team is here to help.

Email: info@vetguardrx.com

We'll work with you to resolve the issue as quickly as possible.

Lost or Missing Packages

If your tracking information shows your order as Delivered but you haven't received it:

  • Check around your delivery location.
  • Ask neighbors or family members if they accepted the package.
  • Contact the shipping carrier using your tracking number.
  • If you're still unable to locate your order, email us and we'll gladly assist you.

Our Promise

Every order is packed with care and shipped using trusted delivery partners to ensure your pet's essentials arrive safely and on time.

Because caring for your best friend should be simple.