Frequently Asked Questions
VetGuardRx is a premium online pet pharmacy specializing in veterinarian-approved medications and preventive care products for dogs and cats. We make it easy to access trusted prescription treatments delivered straight to your door.
Most orders are processed and shipped within 1 to 2 business days. Standard delivery typically takes 5 to 10 business days, depending on your location. Expedited shipping options are available at checkout for faster delivery.
We provide a wide selection of pet health essentials, including flea and tick treatments, heartworm preventatives, dewormers, skin and coat support, and digestive supplements. All from leading, vet-recommended brands.
Yes. Every product we offer is sourced directly from licensed manufacturers approved by the FDA or EPA. Your pet’s health and safety is always our highest priority.
Absolutely. Our auto-refill program ensures your pet never misses a dose. You can easily manage, pause, or cancel your subscription anytime through your VetGuardRx account.
Our friendly team is here to assist you.
- Email: info@vetguardrx.com
- Phone: +44 - 7700-158055
We’re committed to providing helpful, compassionate service whenever you need us.
We accept returns on unopened, non-prescription items within 30 days of delivery. Due to pharmacy regulations, medications cannot be returned. However, if there’s a problem with your order, please contact us and we’ll work to make it right.