Frequently Asked Questions

Absolutely. We source our products from trusted manufacturers and licensed suppliers to ensure every order meets high standards of quality, safety, and effectiveness.

Orders are typically processed within 1–2 business days. Delivery times vary by destination and shipping method, but they averagely take about 14 days to deliver

Yes! Subscribe to Autoship and enjoy up to 8% off every recurring order. You can skip, pause, or cancel anytime—no commitments or hidden fees.

Every product includes recommended weight ranges, dosage information, and usage guidelines. If you're unsure, we recommend consulting your veterinarian before purchasing.

We accept all major credit and debit cards through our secure checkout. Your payment information is encrypted and processed securely.

If there's an issue with your order, our support team will be here to help. Please contact us within the time outlined in our Returns Policy, and we'll work with you to find the best solution.

Our Customer Care Team is available via email. Simply contact support@vetguardrx.com, and we'll respond within 24 business hours