Privacy policy

Effective Date: July 2026

At VetGuardRx, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using www.vetguardrx.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect information including:

Personal Information

  •     Name
  •     Email address
  •     Telephone number
  •     Billing and shipping address
  •     Order information
  •     Account information (if you create an account)

Technical Information

We may automatically collect information such as:

  •     IP address
  •     Browser type
  •     Device information
  •     Pages visited
  •     Time spent on our website
  •     Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  •     Process and fulfill orders
  •     Communicate about your order
  •     Respond to customer service inquiries 
  •     Improve our website and shopping experience
  •     Detect fraud and maintain website security
  •     Send marketing communications if you choose to receive them

You may unsubscribe from marketing emails at any time.

3. Payment Information

Payments are processed securely by trusted third-party payment providers. VetGuardRx does not store your complete payment card information on our servers.

4. Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary to:

  •     Process and deliver your order
  •     Process payments
  •     Provide customer support
  •     Comply with applicable legal obligations
  •     Protect our business, customers, or legal rights    

5. Cookies

We use cookies and similar technologies to:

  •     Improve website performance
  •     Remember your preferences
  •     Analyze website traffic
  •     Support shopping cart functionality

You may manage cookie preferences through your browser settings.

6. Data Security

We use appropriate administrative, technical, and physical safeguards designed to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continually work to maintain appropriate security measures.

7. Third-Party Services

Our website may use trusted third-party services for functions such as:

  •     Payment processing
  •     Shipping and delivery
  •     Website analytics
  •     Marketing communications

These providers manage information in accordance with their own privacy policies.

8. Your Choices

Depending on your location, you may have the right to:

  •     Access your personal information
  •     Request corrections
  •     Request deletion where permitted by law
  •     Opt out of marketing communications

To make a request, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

The updated version will always be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

VetGuardRx

Email: info@vetguardrx.com