Shipping & Delivery
At VetGuardRx , we understand that timely delivery is essential—especially when it comes to your pet’s health. That’s why we’ve built a reliable and efficient shipping process to ensure your order arrives safely, securely, and on time.
- Order Processing:Most orders are processed within 1–2 business days of receiving valid prescriptions and payment confirmation.
- Standard Delivery: Orders typically arrive within 5–10 business days, depending on your location.
- Expedited Shipping:Need it sooner? We offer expedited shipping options at checkout for faster delivery.
Shipping times may vary based on your location and chosen shipping method.
- Standard Shipping:Free on all orders over $150
- Orders under $249: Flat rate of $11.52
- Expedited Shipping: Calculated at checkout based on location and package weight
Shipping times may vary based on your location and chosen shipping method.
We currently ship all over the world
Once your order ships, you’ll receive a confirmation email with a tracking number. You can monitor the status of your shipment at any time via the carrier’s website.
We do our best to deliver your order on time, every time. If there’s ever a delay, damage, or problem with your shipment, our support team is here to help.
- Email: info@vetguardrx.com
If your package is marked as “delivered” but you haven’t received it:
- Check with neighbors, building managers, or anyone who may have accepted it on your behalf
- Contact the carrier with your tracking number
- If you’re still unable to locate it, reach out to us—we’ll work with you to resolve the issue.